1. GENERAL
We reserve the right to change our terms of purchase and prices without prior notice.
The prices and terms stated at the time of ordering apply to the purchase unless technical issues have occurred. We do not change placed orders; if an order needs to be adjusted, we ask you as a customer to place a new order and then contact us to remove the previously placed order.
The minimum age to shop in our e-commerce is 18 years.
2. PRODUCT INFORMATION AND IMAGE REPRESENTATION
Our goal is always to present our products as realistically as possible. However, please note that all product images should be seen as illustrations and we cannot guarantee that they exactly reflect the product's actual appearance, function, or origin. Color reproduction may vary depending on your screen, mobile device, or your display settings.
The size guides and measurements provided on the website are approximate and may have a small margin of error; they are intended only as a guide to help you find the right size for you or your horse.
INCORRECT INFORMATION
We reserve the right for any typographical errors, price errors, or incorrect information on the website. If a product has been presented with an obvious incorrect price or incorrect information, and you realized or reasonably should have realized this, the price/information will not apply to the purchase. In such cases, we will contact you as soon as possible to correct the order.
3. PRICES & DISCOUNTS
Each item is listed with a price including VAT (25%) in SEK. In the shopping cart, you can see the total price including any fees such as VAT, shipping, and payment.
During campaigns and with active discount codes, these cannot be combined at purchase.
If payment is made with combined discounts, your order will be adjusted before delivery and the most favorable discount will remain on your order.
Payment terms are specified in the shopping cart depending on the chosen payment method.
Shipping terms are specified in the shopping cart depending on the chosen shipping method.
4. INTERNATIONAL TRADE
We are pleased to now offer delivery to customers outside Sweden!
For international orders, payment is made in EURO (€), except for Denmark where payment is made in DKK.
Shipping cost and delivery time vary depending on the country and are clearly shown at checkout. Please note that the customer is responsible for the return shipping for international shipments.
5. PAYMENT IN SWEDEN
At Svensk Ridsport AB, we offer simple and secure payment solutions in cooperation with Avarda. You can choose from the following options to complete your purchase:
Swish: We offer smooth payment via Swish in cooperation with Avarda. For those connected to Swish, the amount is deducted directly from your bank account. You easily complete the purchase by opening the Swish app on your mobile device and approving the transaction with mobile BankID.
Card payment: We accept payment by card via Avarda's secure payment gateway. Security is our highest priority; all information is encrypted to ensure your card details are handled securely and that no unauthorized person can access them.
Svensk Ridsport does not charge any extra fee for card payments. When you complete your purchase, the amount is deducted directly from your card.
Refund to card: If you have made a return and are awaiting a refund, it usually takes 2–5 banking days before the amount appears in your account after we have received and processed your case. This time depends on the banks' processing times for the transaction.
Invoice: When you choose to pay by invoice, it will be sent to the email address you provided at the time of order, usually the day after your purchase has been completed. The invoice covers the entire purchase amount including any shipping and administration fees.
When paying by invoice, a customary credit check is performed. This may mean that a credit report is obtained, and in such cases, a copy of the report will be sent to you by post. For your security, orders paid by invoice are only delivered to your registered address.
Instalment and Account
In cooperation with Avarda, we offer a flexible account solution that allows you to split your payment at a pace that suits you, for up to 36 months. All your purchases during the month are conveniently collected on a single account statement sent to your email each month.
Flexible repayment
As an account holder, you have great freedom and can at any time choose to pay the entire remaining amount without extra costs. When using the credit, you are obliged to pay at least the minimum amount stated on your monthly statement. The minimum amount is based on your chosen repayment period, but is always at least 70 SEK per month.
Interest and fees
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Interest: A variable annual interest rate of 19.90% currently applies.
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Invoice fee: An administrative invoice fee of 39 SEK is added to each monthly statement.
Credit check and delivery
When you apply for an account or instalment, a customary credit check is performed, which may mean that a credit report is obtained. A copy of the report will then be sent to you by post. For your safety, orders made by account or instalment are only delivered to your registered address.
5.1 PAYMENT IN OTHER COUNTRIES
Payment is made via the payment options offered at checkout. We use Shopify Checkout, which means that payment is handled securely via Shopify and/or connected payment providers.
When you make a purchase, payment is charged when the order is placed, even if the item is shipped at a later date. This also applies to backorder items, pre-orders, and items with longer delivery times, unless otherwise stated.
For items not in stock, backorder items, or products with longer delivery times, the estimated delivery time is shown on the product page, at checkout, or in the order confirmation. If we cannot deliver within the specified time, we will contact you with updated information. You can then choose to wait for the item or cancel the purchase and receive a refund.
Your order is processed only when payment has been approved. If payment is not approved, the order may be denied or canceled.
In case of return, canceled purchase, or canceled order, the refund will be made to the same payment method used at the time of purchase, unless otherwise agreed. Refunds are made according to our terms for returns, right of withdrawal, and complaints.
6. PRICE GUARANTEE – WE MATCH THE PRICE!
We always strive to offer you the right product at the right price. Sometimes, however, the market offers a lower regular price on the same product, but don't worry, our price match gives you the lowest price on our products. Our price match applies to all Swedish competitors and at the time of purchase. All you need to do is document and show that the product can be purchased at the stated price.
This is how it works:
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Check the conditions: The price guarantee applies to identical goods sold by an authorized retailer in Sweden.
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Contact us: Show us proof of the lower price (e.g. an ad or a link).
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Price adjustment: We adjust the price immediately, so you can feel confident shopping with us.
Conditions for the price guarantee:
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The goods must be in stock with both us and the competitor.
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Does not apply to sales, campaigns, or clearance sales.
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If a shipping cost is added by the retailer, it is included in the calculation when comparing the price.
- To use the price match, you must inform the seller of the lower price at the time of purchase.
Do you have questions? Please contact our customer service – we are here to help you!
